Frequently Asked Questions

1. Where is KARTINI 1945 located?

KARTINI 1945 is located at: 435 Orchard Rd, Singapore 238877 B1-44

You may also browse our collections online at thekartini.com.

2. Do you offer islandwide delivery in Singapore?

Yes, we currently offer delivery across Singapore. Delivery timelines may vary depending on order volume, festive periods, and delivery location.

3. How long will my order take to arrive?

Most orders are processed within 1–2 business days, with estimated delivery within 1–3 business days after confirmation.

4. Are your cakes and pastries freshly made?

Yes. Every KARTINI 1945 creation is handcrafted in carefully prepared artisanal batches to preserve freshness, texture, and authenticity.

5. Do you offer corporate gifting or bulk orders?

Yes, we provide customized solutions for corporate gifting, celebrations, and large-volume orders. Please contact us at hello@kartini.sg for assistance.

6. Can I cancel or modify my order after placing it?

Order modifications or cancellations may only be possible before preparation begins. Please contact us as soon as possible after placing your order.

7. Do your products contain preservatives?

Our products are crafted with a focus on traditional quality and artisanal preparation. Product ingredients and storage recommendations may vary by item.

8. How should I store my order after receiving it?

For optimal freshness and texture, we recommend refrigerating products upon arrival if they are not consumed immediately. Storage instructions may also be included with your order packaging.